Terms of Service
Last Updated: Jan 15, 2025
1. Introduction
These Terms of Service ("Terms") govern your engagement with Kinarq ("Kinarq," "we," "us," or "our"). By engaging our services or entering into a project agreement with us, you agree to be bound by these Terms in full.
2. Services
Our services include but are not limited to:
Product strategy and market validation
Behavioral design and gamification systems
Experience design and UX research
MVP development (web and mobile)
Engagement optimization and analytics
Portfolio innovation partnerships
3. Project Terms
3.1 Proposals and Estimates
All proposals and estimates are valid for 30 days and are subject to change based on project requirements.
3.2 Payment Terms
30-50% deposit required to commence work
Remaining balance due upon project completion
Additional work beyond agreed scope will be billed separately
Payment is due within 14 days of invoice date
4. Intellectual Property
4.1 Client Materials
You retain all rights to content and materials you provide to us.
4.2 Final Deliverables
Upon final payment, you receive ownership rights to the final deliverables, except for:
Third-party materials (fonts, images, etc.)
Our proprietary tools and processes
Open source components
General learnings used to improve future services
5. Project Management
5.1 Timeline
Project timelines are estimates and depend on prompt client feedback and approvals.
5.2 Revisions
Strategy and design projects include two rounds of revisions. Additional revisions will be billed separately.
6. Confidentiality
We maintain strict confidentiality regarding your business information and project details.
7. Project Termination
Either party may terminate the project with 30 days written notice. You will be billed for all work completed up to the termination date.
8. Warranty
We warrant our work to be free from defects for 30 days after launch. This warranty covers code fixes but does not include:
Content updates
New feature requests
Third-party service issues
Client-caused problems
9. Liability
Our liability is limited to the amount paid for services. We are not liable for any consequential damages or lost profits.
10. Changes to Terms
We reserve the right to modify these terms. Changes will not apply to existing signed agreements.
For questions about these terms, please email us at labs@kinarq.com